Agile Job Offers

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The Sr. Agile Coach will educate Cast at all levels, including senior, and at times vendor partners, on Agile principles, providing them with tools for implementing the process in their own work. You will provide training sessions and teach valuable skills that lead toward the organization-wide sustainment of Agile methodologies.

As a mentor, the Sr. Agile Coach is responsible for guiding teams into the Agile methodology, providing Cast with feedback and means of improvement, catalyzing organizational growth and answering questions. You will provide hands-on support to all Cast, collaborating with people across widely varying levels and roles, leading teams toward further understanding and adoption of Agile as well as overall company growth and improvement.

The Sr. Agile Coach is responsible for designing and implementing a strategy for the organizational sustainment of Agile. This includes every stage, from new Cast on-boarding education, to fostering teams and cultures that practice Agile, to sustaining Agile methodologies and continually offering strategies for improvement. This task entails implementing Agile process, principles and practices across all levels and departments in an organization. The Sr. Agile Coach must use techniques that increase collaboration, predictability, transparency and promote a culture of experimentation and innovation. In order to do this, the Agile Coach will also embody the Agile principles and actively lead by example.

The Sr. Agile Coach will develop teams into high performing teams that create business and customer value. You represent the culture. You coach teams in consistently performing the Agile process and you coach the Scrum Masters and Product Owners on Agile Leadership. You show your added value using objectively verifiable and transparent reports about the professionalism of the Agile way of working and about the development of team performance.

As Sr. Agile coach, you will be responsible for leading customers in their journey to adopt Agile methodologies as their new way of working. Our teams will look to you as a strategic partner and thought leader as they continue to transition to Agile delivery methodologies as a means to innovate and deliver breakthrough experiences on behalf of our Members. This role is expected to deliver tangible solutions using lean principles, iterative agile development, multi-functional teams and lightweight development concepts. The role of a Senior Agile Coach will be to apply agile methods to assemble and deliver user-friendly solutions and experiences across key Member journeys at Partners Federal Credit Union (e.g. Apply, join, deepen, etc.) To be successful in this role, you should have prior experience handling end to end delivery with specific experience in managing projects that use mobile technologies, open source and cloud technologies and, crucially, will have practical agile development experience.

Basic Qualifications :

• Minimum of 5+ years of relevant work experience
• 7+ years of delivery lead, hands-on work experience as Certified Scum Master / Coach (Scrum, Kanban, and Lean Concepts) delivering Agile projects (planning, execution and team management).
• 5+ years of large-scale Agile transformation and delivery. Highly proficient in Agile practices and able to clearly coach teams and programs at varying maturity levels.
• 5+ years of relevant financial industry experience
• 5+ years of strategic program and/or project work experience
• Subject matter expertise related to Credit Union Operations and/or technology preferred
• Proven experience, with a successful track record of delivering, using iterative / Agile methodology (e.g. SAFe / LeSS / SCRUM / XP)
• Proven knowledge and experienced in the technology field, technology project delivery.
• Effective and efficient trainer that inspires students with a proven ability to teach new concepts to challenging audiences, continuously teaching teams how to handle and execute against increasingly challenging goals “Performing with Flow”.
• Direct experience coaching and influencing when teams are not co-located.
• Proven facilitator that can lead sessions and workshops driving commitments, accountability, and deliverables. Candidate should possess Executive Level Presentation Skills.
• Demonstrated exceptional critical thinking, strategic planning, and process management skills.
• Demonstrated experience with multiple software development lifecycle methodologies (focused on Agile, Lean).
• Experience conceptualizing and teaching “Systems Thinking” ie. Holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems.
• Exceptional interpersonal, organizational, and communication skills and the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment
• Leadership - Demonstrates leadership through skillful and effective written and oral communication. Undertakes continuous self-development of both functional and leadership skills.
• Ability to work in a fast-paced, dynamic environment
• Ability to deal effectively with conflicting priorities and change
• Demonstrated strong customer service skills
• Demonstrated strong attention to detail
• Strong communication skills, both written and verbal
• Ability to work well both independently as well as part of a high performing team
• Partners well with all levels of stakeholders; ability to work effectively across organizational boundaries and at multiple levels of the organization
• Self-motivated, positive attitude
• Member focused
• Strong interpersonal skills and influencing tactics
• Advanced problem-solving skills
• Certified Scrum Master and Certified Scrum Coach
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Visio
• Demonstrated strong working knowledge of Agile concepts such as SCRUM, SCRUM @ Scale, Kanban, TDD, etc.
• Prior experience coaching teams in Agile Sustainment

Preferred Qualifications:

• PMI Certification – PMP
• Six Sigma
• Proficiency in Jira and Confluence or other Agile Development Management Tools
• Familiarity with various related operating, improvement and compliance frameworks such as ITIL, Six Sigma, Lean, and PMI
• Some background or coursework in Computer Science

Required Education:

• Bachelor’s Degree in Computer Science, Software Engineering, related field or equivalent work experience

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As a member of the delivery organization:

• Help the team to embrace Agile Core Values. Coach the team to adopt and apply SAFe Principles, and implement SAFe practices. 
• Support the team rules, enforce the rules the team and the Capabilities have agreed on (e.g. Scrum or quality rules)
• Facilitate the teams progress toward team goals
• Lead and facilitate team efforts in relentless improvement to build high performing teams
• Facilitate the scrum events
• Support the Product Owner to manage the backlog
• Coach the product owner to understand and practice agility
• Facilitate Impediment elimination
• Promote quality practices and assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD)
• Support inter-team cooperation in the Agile Release Train and help the team to operate well on the train
• Coordinate with other teams in the ART, participate in the Scrum of Scrum meeting
• Guide the team in establishing normalized estimates

As a member of the capability organization:

• Actively contribute to the continuous improvement of the delivery work processes as part of the delivery management capability organization

Roche is an equal opportunity employer.

Research & Development, Research & Development > Devices, Systems and Solutions

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Responsibilities

• Establish and uphold Agile values and principles including collaboration, fostering a culture of openness, team self-organization, continuous improvement and flexibility to adapt to emerging business needs.
• Identify and remove impediments, sharpen team focus, and operationalize continuous improvement with the team.
• Actively partner with the Product Owner and Technical Lead to maintain an effective work backlog for the team.
• Build a collaborative, trusting and safe environment where open communication helps to bring issues to the surface for faster resolution where missteps are seen as learning opportunities.
• Mentor and coach team members on Agile best practices and performance in their respective roles.
• Help the team identify and track key performance metrics to maximize efficiency and velocity.
• Track and communicate team velocity and throughput to provide transparency across the company.
• Lead the team to consistent capacity and performance metrics. Analyze and present data in a fashion that helps all stakeholders achieve delivery and business goals.
• Help the team develop and track Key Performance Indicators and use them to achieve committed goals.

Required skills and qualifications

• Effective communication, collaboration, and leadership skills are as important as mastery of Agile methodologies.
• 5+ years as a Scrum Master or Agile project manager for a software development team
• Experience leading the development of new services and maintaining live systems
• Knowledge and experience with Agile techniques: Release planning, Scrum of Scrums, Continuous Integration, Continuous Testing, Paired Programming, Automated Testing
• Experience working with geographically dispersed teams
• Excellent written and verbal communications skills
• Previous engineering management, product management or product design experience, especially in an Agile environment, a plus
• Advanced experience configuring the JIRA project management tool is a plus

Preferred Qualifications

• We value a results oriented, solution oriented approach over dogma. Projects are often highly technical in nature and leverage cutting edge technologies with tight timelines.
• Having a development background can be a plus.

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Become part of the digital transformation and help revolutionize the financial services industry. 

At American Express, we provide customers with access to products, insights and experiences that enrich lives and build business success.  Our customers include our Cardmembers as well as the small businesses, merchants, corporations, and bank partners that are all members of the dynamic American Express network. As a Digital/Product intern, you have the opportunity to make your mark on technology and life at American Express. You’ll be challenged everyday as we create digital products to meet the customers of tomorrow.

The Digital/Product internship at American Express is an exciting opportunity for someone who wants to help shape digital experiences for one of the world’s top brands. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices – sweating every fine detail when it comes to developing the most effective technology led solutions to improve our customer’s digital experiences.

Where are these roles located within American Express?

Digital interns will serve as a key member of Product teams in any of the following organizations:

• Enterprise Digital & Analytics
• Amex Digital Labs
• Global Commerical Services
• Global Advertising and Brand Management

What type of work can you expect to do in Digital at American Express?

• Be responsible for the end-to-end strategy, development and execution of new and emerging digital products,  services and/or technology platforms, following a User Centered Design approach
• Create and manage projects from concept through production; engaging the necessary teams to shape a rich and engaging customer experience
• Be a passionate advocate for the customer, grounding ideas in data driven solutions by partnering with our customer research team to incorporate user insights and principles throughout the process.
• Lead the Agile product development process (Lean, SAFe, Kanban) including writing user stories, defining support documents, and conducting usability testing.
• Leverage data-driven insights to inform the product development lifecycle.
• Stay on top of market trends and competitive landscape, and evaluate usage data. 
• Influencing a variety of cross-functional stakeholders (marketing, engineering, legal, compliance, risk) and collaborate across teams
• Be responsible for understanding how our business functions and how it might best be served using new and emerging digital products and/or services.
•  

Qualifications

We have the know-how, creative platform and global reach to make nearly any idea a reality. Do these describe you?

Qualifications and Experience Required:

You should have the following skills and qualifications;

• Bachelor’s degree in Business, Marketing, Psychology, Human-Computer Interaction, Industrial Engineering, Economics, Computer Science, or job experience in related fields  
• Passion for end-to-end customer experience, innovation and user-centered design
• Demonstrated interest in digital space and ability to collaborate with technology partners
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Ability to blend big picture thinking with fine details and manage many stakeholders
• Strong analytical, problem-solving/quantitative skills
• Willing to take risks, experiment, and share fresh perspectives
• Proficient in analytical and presentation tools, including Excel and PowerPoint
• Excellent written and verbal communication skills
• Any prior experience in driving medium and large-scale capability initiatives (experience rolling out capabilities for customer facing professionals or external third-party partners is highly desired) or as a product owner in developing and enhancing features through continuous optimization will be a plus.

Preferred Additional/Desired Skills: 

• Digital marketing experience, mobile or web applications, or experience building digital experiences and customer journeys with creative or third-party agencies is highly desired (familiarity with UX/UI principles, Usability testing, Responsive Web Design etc)
• Experience working in agile product ownership role and familiarity with agile methodology is highly desired
• Knowledge of digital conversion optimization, acquisition process in payment/credit card business, networks, platforms, and procedures preferred  

Why American Express?

There’s a difference between having a job and making a difference. 

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

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Are you interested in leading our company through the future challenges of the 5G industry? Do you have a passion for developing and deploying digital solutions in an iterative way together with cross-functional teams? Join our digital team and help us take digital at Ericsson to the next level!

We are looking for strongly determined and passionate Agile Coaches to coach and advise diverse and cross-functional teams in establishing agile ways of working. Activities of an Agile Coach include coaching and advising all team members in agile ways of working, preparing for longer-term planning, and working together with team management to solve operational roadblocks. Characteristics of the ideal candidate include; Significant experience working as an agile coach in a cross-functional setting, certified Scrum Master or Product Owner (through e.g. scrum.org), and a strong willingness to learn on the job.

We are currently looking for several Agile Coaches in Stockholm, Sweden.

Responsibilities of an Agile Coach:

• Coach and advice all team members in agile ways of working
• Make sure agile ways of working are followed and understood in the team
• Facilitate speed, quality and customer value creation through agile ways of working
• Assist the team management in ensuring delivery of tasks on a daily basis
• Create transparency and clarity to the organization
• Solve operational roadblocks and escalate issues to team management 

Agile Coach basic qualifications:

• University degree / MBA and experience working in Business or Engineering / ICT
• Proven track record of coaching and managing teams and individuals for at least 2 years
• Strong familiarity with agile methodology and agile ways of working
• Strong communication and methodical thinking skills

Agile Coach preferred qualifications:

• Certified Scrum Master or Product Owner (through e.g. scrum.org)
• Previous job experience as an agile coach in a cross-functional setting
• Strong passion for promoting agile ways of working and changing current ways of working
• Understanding of software development

Both local and international candidates are welcome to apply. International candidates selected for the role will be provided with relocation support. 

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

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At A Glance

An outstanding opportunity to help create and deliver the product vision for TUI’s mobile-oriented customer strategy.

Innovation in mobile is changing the way we do business and transforming the way our customers interact with us. Our customers now expect their holiday experience to be enhanced and simplified through innovative mobile products and services. Our future success in this area will be determined by our ability to understand how our customers are using these mobile tools and leverage this insight to drive our decision making and strategy.

We now have a well-established mobile team based in the heart of London, packed with talented and dedicated people who are building and developing mobile technology and experience for our 20 million customers across the world. The core of our focus is on our multi-award winning mobile apps, which have seen millions of downloads and are used by hundreds of thousands of our customers every month. 

What You Will Be Doing

As a Product Owner in TUI’s Mobile App product team you’ll help to enhance our TUI mobile app to increase customer satisfaction, commercial performance and speed to market.  You will:

MANAGE THE PRODUCT BACKLOG:

Work closely with the Product Manager to develop, refine and prioritise the product backlog for an area of the app.  Translate high-level product roadmap into achievable product backlog items.  Provide insight for defining and planning the overall Product Roadmap based on specialised knowledge in your area.

DESIGN & DEVELOP SALES BOOKFLOWS TO DELIVER INCREASED REVENUE:

Drive the design, development & delivery of best-in-class app search & book flows for the tour operator, hotels, airline & destination experiences as well as associated ancillaries to enable the app to drive increased revenue.  Ensure buy-in and alignment with markets and App Commercial & Marketing. (Focus depends on App selection)

DESIGN & DEVELOP IN-APP SERVICE SUPPORT TO DRIVE NPS:

Work with stakeholders from markets, hotels, airlines, cruise, destination experiences & service centres to define core service scenarios that’d work well in the app; design, deliver & measure them to ensure they drive usage, customer satisfaction for the specific areas and NPS overall. (Focus depends on App selection)

DESIGN & DEVELOP MERCHANDISING & ENGAGEMENT FEATURES TO MAXIMISE USAGE:

Drive the design & development of advanced merchandising and engaging content features to maintain customer interest & usage, and to help people move from upper funnel towards booking.  Ensure these can be maintained & operated effectively by markets and Mobility Hub. (Focus depends on App selection) 

DELIVER NEW FEATURES:

As the Product Owner for assigned areas of the app, drive feature delivery through one or more scrum teams and other delivery partners both inside & outside TUI.  Collaborate with UX & UI designers to develop best-in-class user journeys & designs.  Compose User Epics, User Stories & Acceptance Criteria to a high standard, covering not only happy paths.  Work with development teams to establish and document technical details needed for user stories.  Work with QA, test & release teams to ensure all features are of the highest quality and timely. 

MONITOR AND DRIVE KPI PERFORMANCE:

Take personal ownership of relevant KPIs and ensure that all developments are aligned to drive performance and have clear metrics, tracking mechanisms and targets.  Highlight under-performance of metrics and develop plans in the roadmap and backlog in conjunction with the Product Manager to address these.

ACTIVELY TEST & OPTIMISE TO MAXIMISE PERFORMANCE:

Ensure existing capabilities are monitored and follow a plan for research and/or testing supporting continuous improvement to drive up ongoing performance. 

ENGAGE STAKEHOLDERS EFFECTIVELY:

Liaise with a variety of key stakeholders in development and business areas, building strong working relations.  Work closely with change owners and ensure all stakeholders are updated appropriately on a regular basis.  Produce regular updates on development progress, KPI performance, and comms for governance meetings.

DEVELOP EXPERT BUSINESS & APP SECTION KNOWLEDGE

DEVELOP AND APPLY CUSTOMER INSIGHT

FOLLOW AND SHARE DIGITAL TRENDS

What We Are Looking For

Skills & Behaviours

• Exceptional business analysis skills, able to analyse and map complex business and systems processes and develop effective solutions to customer, business and technical challenges
• Exceptional user story writing, able to articulate clearly and precisely what is required, and think through both happy and unhappy paths in detail
• Strong stakeholder engagement, able to develop trusted working relationships across business boundaries
• Strong communications and influencing skills, able to analyse and communicate technical concepts to create practical solutions and influence decisions
• Strong customer focus, able to champion the needs of our customers travelling with us in every feature
• Good commercial awareness, able to deliver commercial outcomes whilst still delivering for customers
• Strong understanding of relevant digital technologies, with the ability to harness their potential to drive value
• Good numeracy skills, able to digest and track KPIs and manipulate simple spreadsheets

Experience

• Experience working using agile methodologies in digital product development
• Experience managing digital product life cycles end to end
• Experience writing detailed User Stories, Acceptance Criteria,
• Experience working with and developing consumer-facing digital technologies, such as websites and/or apps, ideally in a travel, retail or equivalent environment
• Experience of working in a complex, multi-geography, multi-cultural environment

Languages

• Useful, but not required, to speak any of the following languages: German, Swedish, Dutch

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As part of the ongoing digital transformation at Invesco, an exciting opportunity for a Product Owner of Digital Experience Management has arisen to work with Invesco in EMEA as we develop our new global platform. This is a unique opportunity for someone with a specific set of skills and mind-set to make a significant and visible impact by helping us further the journey we are on. Our customers have complex and unique investment needs, which we are uniquely positioned to deliver through 13 investment centres with expertise in equities, fixed income, and alternatives. The Digital Development Team seeks to connect client needs with our capabilities digitally by creating effective, world-class experiences which help educate, inspire and support our clients. The right candidate will have 10+ years of product ownership and digital marketing experience and will come from one of the massive online players such as Apple and or Adobe. We are after a candidate that will be comfortable managing a wide range of stakeholders to shape the global platform from an EMEA perspective. To achieve this, you will need to be able to develop, up-hold and sell in product briefs at a global level bolstered by solid data to ensure briefs are as compelling as possible. We are after someone with meticulous attention to detail who has a high degree of organisational skills with the ability to stay on the front-foot of all global web discussions. We need a first rate relationship builder and networker who is entrepreneurial yet structured in approach and communication. For transparency, it is essential the candidate can seamlessly put on different hats and be flexible with their tasks and responsibilities to get the job done.

Key Responsibilities / Duties:

• Works closely with Regional Product Strategist and stakeholders to identify and develop product strategy to drive digital experiences
• Proactively engages with business stakeholders to define and drive core marketing objectives and goals
• Identifies specific customer needs, priorities features, and guides work from concept to completion
• Reworks loosely defined concepts and communicates detailed requirements and success criteria, of global capabilities/components (built once...
• ...leverage locally via configuration)
• Facilitates and drives formulation of business briefs, KPI’s, and digital feature requests included in solution roadmap
• Go-to/on-point person for all questions/issues regarding AEM EMEA use, config, best practices, etc
• Responsible for Regional Team’s Web Program Sprint Backlog
• Manages SCRUM/Kanban backlogs and drives execution with 1 or more cross functional teams
• Project management and ownership of web programmes for various platforms

Work Experience / Knowledge:

• Experience in two of the major online players such as Adobe and Apple
• Agile product management, especially with large-scale, distributed web products
• Strong user empathy and previous experience working on user-facing product flows
• Ability to work collaboratively with others and navigate complex decision making
• Ability to break down complex global problems into simple solutions focused on essential customer needs
• Ability to manage project ambiguity, complexity, and interdependencies in an organized and structured way
• Focused on data-driven problem-solving approaches to accelerate the learning process to validate solutions
• Collaborates well with engineers, designers, and other partners
• Experience with Lean/Lean Start-up and User-Centered Design methodologies 

Skills / Other Personal Attributes Required:

• Deep understanding of the Adobe Experience Manager and its suite of tools
• 5+ years of Digital (web / mobile) financial product ownership experience required
• Expert level knowledge of Agile process and principles
• Experience using JIRA / Confluence
• A strong character with the ability to say “no” whilst backing up their convictions with data, insight and expertise
• Self-starter requiring minimal supervision to get stuff done
• Team player who can incorporate good ideas from others and help the team raise the bar
• Highly organized and able to manage multiple projects and stakeholders at once
• Curious mindset that comes up with new ways to improve results
• Great interpersonal and problem-solving skills to achieve win-win outcomes with a variety of stakeholders
• Positive attitude with a willingness to get stuck in, learn and help out with whatever tasks are required to keep things moving

Formal Education: (minimum requirement to perform job duties)

• Educated to a degree level or if not are able to clearly demonstrate that you can knock the ball out of the park

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The British Airways brand is recognised across the globe. From the C-Suite to the high street and beyond. We are a global “Superbrand” serving 12 million customers a month with a proud history of innovation and change, but we are looking to reach new frontiers, and we know it's our brilliant people, “the heartbeat of the airline” that will lead the charge.

We are looking for innovators that think beyond the cutting edge, who have the courage and imagination to disrupt and change the future of airline travel. Experts who intuitively understand what the customer wants and needs at each touchpoint of their digital journey.

We are excited by the future and its seemingly limitless opportunities, and we feel as a team we have our own story to tell. We are empowered to do great things; we are purposeful, curious, action orientated and resilient.

Think startup, but think big, really BIG startup!

We have a really cool space in Central London for you to work that will help promote creativity and innovation. And we are without a doubt the coolest tech team in Heathrow.

We are digitally agile and know it starts and ends with our ability to identify, react, debate and action at pace.

We are social beings, with a shared vision to immeasurably change the way we do business.  But remember we are 100 years old. We need visionary pioneers that can spearhead a digital transformation who have the gravitas, influence and enthusiasm to help foster and harness a digital mindset across the business.

We want innovators, game changers, customer-centric and performance driven experts. Designers and digital strategists with brilliantly creative minds. We want analysts with an unwavering thirst for data. Exceptional PM’s and PDM’s and people who thrive on working in a transformational environment

We want challengers, grafters and collaborators.

Location: Waterside, British Airways Head Office & London, WeWork (typical ratio 3:2 days per week)

Product Owner 

You’ll do:

As part of the scrum team you’ll shape the future of the digital business, bringing to life beautiful design and audacious ideas from the digital frontier.

You’ll achieve this through your meticulous planning, organisational and implementational skills, as well as your natural curiosity on how we can do things better.

You’ll find yourself in a pivotal role that puts the customers needs and requirements firmly upfront and central. You are the consumers champion and your decisions will be underpinned by robust and creating thinking, as well as qualitative and quantitative research and multiple stakeholder management.

You lead from the front, encouraging the team to develop customer focused products that will maximise business value.

You’ll have:

• Demonstrative experience of delivering large-scale projects that have provided customers with products that exceed expectations.
• Extensive experience of working in a fast paced and agile environment.
• Delivery focussed with a sharp eye for detail.
• Demonstrable ability to take ownership and make decisions in fast paced environment.

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ITV has set a new strategy - More than TV. ITV. 

The strategy encompasses all of ITV’s activity both on screen and off screen. We provide more than TV; emotionally lifting viewers out of their lives and entertaining them every day and night. More than TV also means that we build deep relationships with viewers around either their favourite shows or the ITV brand. 

Our digital products and services enhance these deeper relationships by giving viewers the ability to catch up, interact, discover and be more informed, across ITV Hub, ITV Hub+, Programme companion apps, News App, Programme websites & the News website. 

We are looking for a Product Owner to join our collaborative team. 

The primary focus of this role will be to provide product management expertise for the digital products for Show & News (websites & apps). The primary purpose of the role is to allow the individual propositions of each app, website or service to continue to deliver scale or usage, but also to align strategically with ITV Hub/Hub+/SVoD and the wider ITV areas - being able to make a demonstrable step change in the overall user experience and feature set in order to grow engagement and business value. 

Role Responsibilities:

• Lead cross functional product teams through complex product evolutions.

• Confidently pitch and sell your ideas and innovations to wide and varied stakeholders.

• Analyse and present basic behavioural, customer and market data.

• Comfortable dealing with uncertainty by creating structure and prioritising effectively.

• Ability to manage complexity and several technical projects simultaneously.

• Will be confident challenging thinking from both technical and business viewpoints and broker appropriate development of appropriate solutions.

• Perform day to day Product Owner responsibilities, attend Agile ceremonies, manage a prioritised backlog and generating as much value as possible with the team.

• On a daily basis you lead and inspire a cross functional team and external agency to define & deliver the show & news strategy, driving emotional & viewing engagement. 

• You will have a strong working relationship with the ITV Editorial teams to deliver daily content for series based and longevity shows.

• You will evaluate all functionality requests to understand viewer and business value vs the resource or budget cost of developing it.

• You will have a strong working relationship with the ITV Advertising Sales team & the DTC team to develop and improve all commercial parts of the product.

• Develop viewer-centric and outcome focussed measures of success (e.g. OKRs) to drive product and business success.

• Champion a balance of viewer-centric, insight driven product development with instinctive decision making to ensure quality but speedy delivery of product enhancements.

• Collaborate effectively with others around the department; particularly UX, Engagement, Engineering and Service Delivery ensuring the best product experience.

• Use strategic Product Management thinking to identify opportunities, drive change and measure impact using Objectives & Key Results (OKRs)

Person Specification:

• Experience in working in or with scrum/kanban product teams

• Champion outcome focussed measures of success (e.g. OKRs) to drive product and business success

• Solving technical challenges, knows to what level they need to take their understanding, and can communicate to a level appropriate to the audience.

• Some experience contributing to business case creation

• Experience in eliciting requirements from business stakeholders

• Some knowledge of relevant business domain at ITV or a similar organisation

• Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically.

• Fast learning - able to grasp new concepts and develop a good understanding of new business domains quickly.

• Planning and organising - able to think ahead in order to establish an efficient and appropriate course of action for self and others.

• Communication - able to get one’s message understood clearly by being a confident speaker and clear, concise documentor.

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The Family & Converged Tribe is focused on rapidly growing Vodafone’s share within the Home Broadband and Converged categories by bringing to market innovative, customer orientated propositions that embody our challenger spirit.  Working across the full category, and with a specific passion towards fixed customers, our propositions bring together the best of Vodafone’s mobile business and market leading fixed propositions.

The Digital Product Owner for Family will be responsible for own and improving the digital sales performance for the Family Segment. This is based on optimising our digital sales funnels to maximise conversion and to optimise our digital customer journeys to drive a best in class online channel across both sales and service.

The Digital Product Owner has ownership and ability to request substantial journey changes, optimisations and new capabilities that impact any of the propositions that we own (Vodafone Home Broadband, Vodafone Together, Mobile Broadband (excl. Tablets) and GigaCube). They will provide input to relevant stakeholders on improving segment propositions, cross-channel journeys, fulfilment and servicing processes to ultimately drive digital first customer interactions. They will track, analyse and report on sales performance within squad’s scope, incl. ad-hoc analysis where appropriate.

They will be responsible for managing and delivering large scale digital change into the organisation, and will take the lead on the more complex activities as part of the overall roadmap. They will be directly supported by a cross-functional team of digital specialists with ownership of the backlog for a team of Digital Engineers who will all work to deliver their overall digital strategy for the Family Segment. Adopting the principles of Agile, the role holder is also expected to role model and inspire the team to drive digital innovation right at the heart of the growth strategy.

This is an exciting and broad role that provides the opportunity to work across the span of the fixed business with regular cross-over into Mobile.  We are a team who work hard but also know how to have fun and support each other.  If you want to be at the forefront of Vodafone’s journey as a challenger brand this is the place to be.  In return, you’ll be encouraged to stretch yourself and dream big.  Passion and energy are prerequistes for any role in this team as we operate in a dynamic business. We believe anything is possible and want people who share this mindset.

Key accountabilities and decision ownership:

• Own and improve digital sales performance for segment, including funnel optimisation
• Drive optimisation of customer journey in the online channel for sales and service
• Request substantial journey changes, optimisations and new capabilities
• Provide input to relevant stakeholders on improving segment propositions, cross-channel journeys, fulfilment and servicing processes to ultimately drive Digital first customer interactions
• Track, analyse and report on sales performance within squad’s scope, including ad-hoc analysis
• Experience of working in a Digital production team
• Experience of working in an Agile development environment
• Stakeholder management and ability to influence decisions
• Project management and strong organisational skills
• Solid understanding of Digital Marketing in order to challenge briefs, processes and output when appropriate, in order to drive high-quality executions and improve business efficiency

 
Core competencies, knowledge and experience:

• Proven track record in consumer commercial /proposition or product development
• Experience working in a digital first environment and or working within an Agile environment
• Proven track record of managing complex roadmaps, associated budgets and other related resources
• Exceptional communication and presentation skills

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We are part of BookingGo, the ground transport unit of Booking.com, and our mission is to empower people to experience the world. As part of BookingGo, our Taxis team is building the best way for our customers to get from A to B.

What it’s like to work in our team:

• We’re customer-obsessed: we know customers better than they know themselves
• We love solving problems: we dig deep to understand what’s really going on, solving problems based on data and insights. But we also know that sometimes we have to follow our beliefs.
• We get it done: we work hard together to ship great product. In our team, and outside it.
• We dive deep: everybody rolls up their sleeves
• We’re straight-talking: we have honest conversations even when they’re tough. We retro a lot.
• We work together: in small cross-functional teams - design, product, engineering & commercial
• We love having fun: we’re a small team that likes having a laugh - and playing Friday tunes!
• We get better every day: we want to be the best at what we do. We push each other to excel.

About the Role 

We are looking for a highly motivated Product Owner who thrives in a fast paced, collaborative environment and lives to delight the customer. 

We launched our Taxis team two years ago with the goal of becoming the best way to get to and from the airport. We started offering airport transfers on booking.com while also building our direct business, rideways.com. We are now rapidly expanding Taxis as well as building additional new transport products to get our customers from A to B in the best way possible. 

You will be part of our London team - a product innovation group building the next generation transport app for our customers. We share the upsides of being part of a bigger company - but with the pace of an early-stage business. 

We are looking for a highly-motivated Product Owner to be a central part of this team, building our new transport app. In this highly visible role, you will work directly with the Mobility Director, as well as senior leadership across BookingGo. 

You will be based in London alongside several Product teams you will be working closely with. You will have some travel to the head office in Manchester. You will also be working closely with our Booking.com colleagues in Amsterdam 

We are looking for somebody who “gets” product management, has a firm grasp of agile development, rapid prototyping and lean UX methodologies. Most of all we need somebody customer-obsessed who is committed to delivering an exciting new product that will delight customers. You will be determined to understand our customers’ needs and their interactions with all aspects of the product. You will be willing to change course as you learn new things, sprint by sprint. 

Join to be part of an exciting journey: this is one of those rare opportunities to get involved in something big at the beginning. 

Key Responsibilities  

Product strategy 

• Develop hypotheses and rapidly test them using lean UX principles and intent testing
• Define a compelling product vision using deep customer and business understanding
• Understand the needs of internal stakeholders (Marketing, Commercial, operations, etc)
• Inspire others to follow your vision through evidence-based development
• Act like an entrepreneur

Customer focus 

• Know your customer better than they know themselves
• Use this knowledge to solve their problems and build delightful experiences
• Be data-informed, both qualitative and quantitative
• Own the products and features and be seen as an expert on your products

Mobile App 

• Own the end-to-end app journey from customer awareness and acquisition through to retention
• Help define where and how the app fits into the wider ecosystem
• Build, validate, test and roll out new features

Planning & delivery 

• Deliver value quickly and iteratively using a data-informed, scientific appraoch
• Own the backlog and release plans that enable your team to get there
• Work in a close-knit cross-functional team to deliver real value fast
• Define and constantly refine ways of working
• Constantly problem-solve with designers and engineers, using their language
• Plan sprints, estimation sessions and retrospectives
• Work with senior stakeholders to deliver your product strategy

Creation 

• Develop concise user stories for use during agile development complete with acceptance criteria/scenarios, designs, context and proposed solution
• Collaborate with UX to develop designs, user journeys, prototypes and key success metrics.
• Work closely with the development team to understand what is possible, focusing on our tech estate to develop full and understandable descriptions for our stories.
• Report on performance against key success metrics and drive improvements against these metrics
• Constantly evolve processes and resources to improve quality and speed of delivery
• Work using Agile methodologies, developing products with feedback as we build them with the ability to pivot where needed.

Required skills 

• Degree educated
• 3+ years working as a Product Owner or equivalent role
• 2+ years experience with iOS/Android mobile Apps (desirable)
• Experience working in an Agile Environment (SCRUM or KANBAN)
• Successfully applied agile principles
• Familiarity with A/B testing, split testing or other multivariate testing.
• Excellent problem solving, prioritisation and communication skills
• Successful application of a rapid, iterative, experimental approach to product development
• Strong ability to understand and articulate how as well as why things are built. Able to work closely with the engineers on the realizing the how.
• Strong grasp of data (GA, HotJar, etc) and using this to inform your work

Other beneficial skills 

• Experience in rapid prototyping and lean UX
• Experience in web/mobile e-commerce or online travel

About BookingGo 

We are the ones who empower people to get where they are going. Whether they are taking the wheel or sitting back and leaving it to the driver. Whether they are heading straight from A to B or enjoying the freedom to go wherever their journey takes them. 

To do that, we operate multiple brands:

• com - We are the transport arm of the world’s leading travel booking site. 
• com - The world’s biggest online car rental service, putting customers behind the wheel at over 50,000 locations worldwide. 
• Taxis - Finding the best way for each customer to get from A to B. 
• Connect - Bringing our tried-and-tested magic to our partners sites, delivering seamless travel experiences through brands our customers already know and love. 

With our HQ in Manchester, we are part of the worldwide Booking.com family. At the same time, we are proud of our own unique identity. Speaking 42 languages, our 1,600+ staff come from all over the world, just like our customers. What brings us together is our love of adventure: our own as well as other people’s. It is easy to be passionate about a job that enriches so many lives on a daily basis, and our workplace reflects our passion, our diversity, our global focus. Just search “Manchester’s coolest office” and see for yourself. 

Our London office in Monument is our newest home and is growing fast! 

And we are in good company. Together with priceline.com, KAYAK, agoda.com, and OpenTable, we are part of Booking Holdings, the world leader in online travel and related services.

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These are exciting times for CGI. It’s a great time to join the team – we are changing the way we look, behave, and do business. As a result we're looking for a talented Release Train Engineer in London who can help deliver these new and innovative projects.

What are we looking for from you? You will be someone who already makes a difference – we will give you the freedom and responsibility to do so even more. You will already know how to help scaled Agile teams deliver great services, and you will help shape our culture. And of course, you will be part of a fast-growing, pioneering working environment as we expand our capability to meet the increasing demand from our clients.

Your future duties and responsibilities
As a Release Train Engineer (RTE) at CGI, you will facilitate the Scaled Agile Framework (SAFe) Agile Release Train (ART) processes and program execution, escalate impediments, manage risk, and help drive programme-level continuous improvement. You are responsible for facilitating programme-level work within the SAFe framework and coordinating with all teams across the organization.
You will be responsible for leading, coaching and motivating scaled Agile teams to achieve a high level of performance and quality in line with programme standards. You will be responsible for delivering continuous improvement using SAFe methods in a fast-paced environment.

In performing the role, you will be expected to use a high level of knowledge and experience of SAFe tools and techniques to fit large, complex, mission-critical, enterprise-level projects, with the appropriate level of planning and providing the right balance of Agility, predictability and pragmatism.

In addition to your prior experience as an RTE, your background will include having served as a senior Scrum Master or Agile coach in multiple successful SAFe projects which will ensure that you are capable of leading continuous improvement and quality, typically to deliver a specific product or transformation via multi-disciplinary, highly skilled teams. You will help define delivery needs and enable resource to be appropriately allocated. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.


Required qualifications to be successful in this role
• SAFe Program Consultant – (RTE certification highly desirable – SPC4 or SPCT with experience in launching at least 2-3 Agile Release Trains).
• Strong experience working with multiple clients establishing Release Trains, mentoring Portfolio, program and product teams.
• Understands how to work in a bimodal and distributed environment using SAFe.
• Experience working in scaled Agile environment as RTE or Product Manager with a multiple teams.
• Experience leading Agile teams as Scrum Master or Product Owner
• Strong solution orientation with high business focus and innovation mindset
• Strong and demonstrable facilitation skills and experience
• Ability to manage multiple priorities
• Practical problem solving and strategic thinking skills, critical thinker, and self-starter
• Superior communications skills with all levels of employees and both internal and external customers-including presentations, negotiations, and written reports
• Ability to work in a fast paced environment while maintaining view on the strategic direction and being as detailed as needed. Willing and able to get down in the details to make things happen
• Demonstrated ability to work successfully with demanding schedule constraints and technically challenging programs
• Exposure to the following technologies an RTE, Scrum Master or Product Owner
• Java/J2EE.
• Web Services, Web APIs, and microservices
• SQL and NoSQL based solutions
• Cloud deployments, containers, and continuous integration
• SOAP and RESTful services.

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